How Human Resources Plays a Big Role in a Business

Published: Aug 21, 2019

An indispensable element of any successful business is its HR team – they manage the running of the organisation, from recruitment, employee onboarding and the wellbeing of staff to company regulations and certifications. The HR department is a significant contributor to the success of a company, whether it’s a start-up or an established firm, and they oversee a wide variety of tasks that serve the needs of the company and the staff.

Human Resources

HR departments are much more than just a place to go for employee conflicts and compliance issues. HR professionals are skilled in a wide variety of areas that not only keep staff engaged and content in the workplace but also help the business to grow and expand. They play an important role in developing and implementing business strategies while also balancing the needs of staff and the business as a whole, from recruiting staff to reducing turnover and everything in between. Here are some of the ways in which Human Resources play an important role in any company.


Recruiting the right candidates for a given role in the company is a time-consuming and challenging task, but it’s also incredibly important for the business and company culture that the right people are hired for each role. HR teams anticipate an organisation’s talent requirements and are skilled in finding and hiring the right people for each position based on their qualifications and background. HR professionals also understand that hiring staff isn’t just about the recruitment process but also about how those candidates will be guided in the workplace. From helping new employees settle in to regular reviews of their performance, the whole process is monitored.

Organisational Development

One of the challenges HR teams face is designing a workforce and a company culture that is well-suited to the company. Managers may well have the power to make changes within their individual teams and each department may be aware of its own status within the business, but HR supervise the company as a whole and are able to monitor changes closely as well as foresee how the business will evolve as a result of different processes.

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Recognition of Achievements and Success

Some companies experience a high turnover rate, but this isn’t just bad for morale and the brand’s reputation, it’s also a costly process. One of the ways in which HR combat this is by keeping staff motivated and trained, as well as providing recognition to those that have improved and given their all to the business. HR professionals have to think of new and innovative ways to keep employees rewarded and ensure that each member of staff feels appreciated within the company. This has been proven as one of the most effective ways of reducing staff turnover and also encourages a more positive culture in the business.

Training and Development

In addition to hiring skilled candidates, companies also need to keep their staff trained and make sure that their skills stay current and up to date. A business depends on efficiency and the capability of its workforce and one of the most effective ways of achieving this is through regular training. Not only is this good for the company but it’s also good for employees by helping them achieve their career ambitions. HR plays a vital role in this by helping staff focus on company goals while also helping them to grow and advance within their own careers as well. HR serve as a medium between members of staff and the company, developing strategies that provide opportunities for staff while also addressing the needs of the business.