If social media seems like a big waste of time to you, you’ll want to sit up and take notice of some of the statistics that state otherwise. Small businesses that fail to add social media to their marketing repertoire miss out on potential revenue and leads. Even if you only invest a little time […]

One of the keys to great customer service is knowing your audience and who they are. The more you know about them, the better sales, service, and follow up you can provide. However, the days of personal interactions with your customer at the sales counter have gone to the digital age. However, along with that […]